OmniDispatch Privacy Policy
Effective Date: July 13, 2026
OmniDispatch (“OmniDispatch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and manage your information when you use our websites, mobile applications, and related services. By using OmniDispatch, you agree to the practices described in this Privacy Policy.
OmniDispatch Privacy Policy
Effective Date: July 13, 2026
OmniDispatch (“OmniDispatch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and manage your information when you use our websites, mobile applications, and related services. By using OmniDispatch, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect personal and business information such as your name, company name, job title, contact details, and account credentials. We may also collect mobile device identifiers, GPS location data when enabled for dispatch services, and operational data related to dispatching, scheduling, and ticketing. Additionally, we may collect photos, documents, attachments submitted through the application, billing and payment information, diagnostic and usage data, and communications with our customer support team.
How We Use Your Information
We use your information to provide and operate OmniDispatch services, including managing field operations and processing transactions. Your data may also be used to synchronize with authorized third-party systems such as QuickBooks, improve system performance and reliability, provide customer support, detect fraud or unauthorized activity, and comply with legal and regulatory requirements.
Information Sharing
We do not sell your personal information. We may share your information with your employer or authorized organization using OmniDispatch, as well as with service providers that assist with hosting, infrastructure, analytics, customer support, or payment processing. Information may also be shared with third-party integrations authorized by your organization or with government and legal authorities when required by law.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we use industry-standard practices to help safeguard your data.
Data Retention
OmniDispatch retains customer and user data only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Active customer data is retained while accounts remain active, and data from inactive or terminated accounts is kept only as long as reasonably necessary for legal, financial, operational, backup, and audit purposes. Backup data is securely maintained for disaster recovery and deleted according to internal schedules. When data is no longer needed, it is securely deleted or anonymized.
Requesting Data Deletion
Users or authorized administrators may request deletion of personal information or account data by contacting us at [email protected]. Requests should include your name, company name, the email associated with your account, and a description of the data you wish to delete. We will verify your request before processing it and will delete or anonymize applicable data unless retention is required for legal, regulatory, security, billing, fraud prevention, or legitimate business purposes.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, restrict or object to certain processing, or request a copy of your data. To exercise these rights, please contact us using the information below.
Children’s Privacy
OmniDispatch is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and publish the revised policy on our website.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
OmniDispatch
Email: [email protected]
Website: OmniDispatch.com
OmniDispatch Privacy Policy
Effective Date: July 13, 2026
Privacy Policy
OmniDispatch (“OmniDispatch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store, protect, and manage your information when you use our websites, mobile applications, and related services. By using OmniDispatch, you agree to the practices described in this Privacy Policy.
Information We Collect
Depending on the services you use, we may collect personal and business information such as your name, company name, job title, contact details, and account credentials. We may also collect mobile device identifiers, GPS location data when enabled for dispatch services, and operational data related to dispatching, scheduling, and ticketing. Additionally, we may collect photos, documents, attachments submitted through the application, billing and payment information, diagnostic and usage data, and communications with our customer support team.
How We Use Your Information
We use your information to provide and operate OmniDispatch services, including managing field operations and processing transactions. Your data may also be used to synchronize with authorized third-party systems such as QuickBooks, improve system performance and reliability, provide customer support, detect fraud or unauthorized activity, and comply with legal and regulatory requirements.
Information Sharing
We do not sell your personal information. We may share your information with your employer or authorized organization using OmniDispatch, as well as with service providers that assist with hosting, infrastructure, analytics, customer support, or payment processing. Information may also be shared with third-party integrations authorized by your organization or with government and legal authorities when required by law.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we use industry-standard practices to help safeguard your data.
Data Retention
OmniDispatch retains customer and user data only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Active customer data is retained while accounts remain active, and data from inactive or terminated accounts is kept only as long as reasonably necessary for legal, financial, operational, backup, and audit purposes. Backup data is securely maintained for disaster recovery and deleted according to internal schedules. When data is no longer needed, it is securely deleted or anonymized.
Requesting Data Deletion
Users or authorized administrators may request deletion of personal information or account data by contacting us at [email protected]. Requests should include your name, company name, the email associated with your account, and a description of the data you wish to delete. We will verify your request before processing it and will delete or anonymize applicable data unless retention is required for legal, regulatory, security, billing, fraud prevention, or legitimate business purposes.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, restrict or object to certain processing, or request a copy of your data. To exercise these rights, please contact us using the information below.
Children’s Privacy
OmniDispatch is intended for business use and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and publish the revised policy on our website.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
OmniDispatch
Email: [email protected]
Website: OmniDispatch.com
Information Sharing & Security
Information Sharing
We do not sell your personal information. We may share your information with your employer or authorized organization using OmniDispatch, as well as with service providers that assist with hosting, infrastructure, analytics, customer support, or payment processing. Information may also be shared with third-party integrations authorized by your organization or with government and legal authorities when required by law.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we use industry-standard practices to help safeguard your data.
Data Retention
OmniDispatch retains customer and user data only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements. Active customer data is retained while accounts remain active, and data from inactive or terminated accounts is kept only as long as reasonably necessary for legal, financial, operational, backup, and audit purposes. Backup data is securely maintained for disaster recovery and deleted according to internal schedules. When data is no longer needed, it is securely deleted or anonymized.
Data Protection & Rights
We maintain administrative, technical, and physical safeguards designed to protect your information and respect your privacy rights.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
OmniDispatch retains customer and user data only for as long as necessary to provide services, fulfill contractual obligations, comply with legal requirements, resolve disputes, and enforce agreements.
Requesting Deletion
Users or authorized administrators may request deletion of personal information or account data by contacting us at [email protected].
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information, restrict or object to certain processing, or request a copy of your data.
We provide the world's best oilfield eTicket and logistics automation software. Our company was created in the cab of a truck, and we know first-hand what it takes to run an efficient and accurate oilfield operation. We understand that in order for you to be successful, you need access to accurate data at all times.
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